Hounslow House is closed until further notice to reduce the spread of coronavirus and restrict all non-essential travel. Certain Council buildings will continue to be closed until further notice.
All key service information is available on our website and through telephone numbers listed below, from which our teams will be able to deal with the vast majority of your queries.
We recognise many of you prefer face-to-face interaction, and sometimes we require that of you, but during this time, we need to protect you, our teams and the wider community.
A brief directory of some of the key services webpages and direct telephone numbers are provided at the bottom of this statement.
Webpage links and direct public numbers
Council Tax & benefits
Direct public number - 0208 583 4242
Housing
Direct public number - 0208 583 4000
Rubbish, recycling, environment, street issues, pest control, planning & building control
Direct public number - 0208 583 5555
Adult social care
Direct public number - 0208 583 3100
Children, schools & families
Direct public number - 0208 583 6600
Parking
Direct public number - 0208 583 6666
Switchboard
- Telephone number - 020 8583 2000