Caretaking and grounds maintenance

Grounds maintenance, trees and plants

Grounds maintenance is regular garden care to communal areas on all estates, and is carried out by a council team.

The maintenance we do includes:

  • Grass cutting
  • Weeding
  • Maintenance of flowerbeds
  • Removing hazards such as overhanging branches, tree pruning and unturned roots.
  • Garden maintenance for disabled or elderly people
  • Pruning shrubs and nuisance pruning in winter

If the grass on your communal area has not been cut you can report this to the Customer Service Centre on 020 8583 4000 or by email

Please note that this type of maintenance is seasonal and is dependent on weather conditions. Poor weather will mean schedules will be affected

Homes with gardens

If you are living in a council property with a garden, it is your responsibility to keep the garden neat and tidy and clear of rubbish. You are also responsible for maintaining any trees in your garden.

Garden maintenance scheme

We provide a garden maintenance scheme for people over 60 year old or disabled people, who have no family or friends in the area that can help with keeping their garden neat and tidy.

You can request an application form for this scheme from the Customer Service Centre 020 8583 4000.

Trees in communal areas

Trees in the communal area are surveyed every 4 years by an external contractor. If you think that there is an issue with a tree on the communal grounds of your estate please contact us on 020 8583 4000 or by email.

Council policy stipulates that we will not remove trees unless they are dead, diseased or dangerous (threat to property or building) We do not carry out any work on trees when birds/bats are nesting nor do we cut back a tree solely for blocking light.

Japanese Knotweed

Japanese Knotweed is becoming an increasing problem in many areas. If you suspect you have Japanese Knotweed on your property please report this to the Customer Service Centre on 020 8583 4000 or by email .

Further information on Japanese Knotweed 

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