Coping with bereavement and grief

Access to counselling service

We have increased our access to the counselling services. Please note that all counselling services will be providing counselling by telephone or Zoom/Skype video only.

Anchor Counselling service 

Anchor Counselling service has significantly expanded its capacity to be able to offer open access for anyone experiencing the need for mental health support .

This can be for NHS staff or members of the public experiencing emotional difficulties  including as a result of COVID-19.  The service will aim to respond to a request for help within 24 hours during Monday – Friday. 

NHS staff will be given priority.

How to self refer - the new process during COVID-19

Patients may self-refer by completing an online form or your GP can refer you directly to Anchor Counselling.

Please note:

  • Hounslow CCG has an existing contract with Anchor counselling. This means that rigorous due diligence checks were undertaken via Hounslow CCG’s normal contracting process and the service has demonstrated high standards of governance.
  • Anchor counselling is in close contact with our partner provider of employment support for people experiencing anxiety and /or depression.
  • Counselling is suitable for problems affecting mental health such as difficult life events, loss, bereavement, relationship breakdown, stress, depression, anxiety, upsetting health conditions, low self-esteem, anger. You can visit the NHS counselling website for support and advice.



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