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Latest on keeping safe, accessing support and local services

Domestic violence

Support

Due to Covid-19, phone lines may be busier than usual at the moment, if you don't get through to a service please keep trying.

Hounslow Domestic and Sexual Violence Outreach Service and One Stop Shop

Provides free and confidential advice and support to anyone affected by domestic and sexual violence living in the London Borough of Hounslow. This can include Forced Marriage, so called “Honour” Based Violence, Stalking and Harassment.

If you would like to talk to someone you can call 07810 031 780 in confidence, to discuss your options and practical ways to stay safe. Open Monday to Friday 9am to 5pm. You can also email community.safety@hounslow.gov.uk

National Domestic Violence Helpline

For 24/7 confidential support and information you can call 0808 2000 24 or contact the helpline online.

The helpline is answered by fully trained female helpline support workers and volunteers who will answer your call in confidence.

The helpline can provide you with safety planning, information, advice, support and refuge options. All calls to the helpline are free from mobiles and landlines.

Women’s Aid

Women’s Aid run a live chat service on their webpage where you can speak with a Women’s Aid Support worker.

Women’s Aid also run the Survivors’ Forum which is a safe, anonymous, space for women (over 18) who have been affected by domestic abuse to share their experiences and support one another. To find out more click here.

National LGBT Domestic Abuse Helpline

Run by Galop the helpline is available on from Monday to Friday from 10am to 5pm. On Wednesday and Thursday the helpline is open in the evenings until 8pm.

To speak with someone on the National LGBT Domestic Abuse Helpline you can call 0800 999 5428 or you can contact them online.

Galop also run the London LGBT+ Advice Line which is open from Monday to Friday 10am – 12:30pm, 1:30pm to 4pm. You can call the London advice line on 020 7704 2040.

Southall Black Sisters

Provides free, confidential information advice and support to Black, Asian and Minority Ethnic women experiencing domestic abuse and other forms of Violence Against Women and Girls. You can contact them between Monday to Friday 9am to 5pm via phone on 0208 581 9595, email them at info@southalblacksisters.co.uk or through their online contact form.

Hestia – Bright Sky App

Bright Sky is a free to download mobile app which provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

More information on the app and how to download it can be found here.

Respect

The Men’s Advice Line Advisors at Respect are specially trained to offer emotional support, as well as the practical advice and information. The free phoneline is open on Monday and Wednesday, 9am to 8pm and Tuesday, Thursday and Friday from 9am to 5pm. You can contact them on 0808 8010327.

Respect also run a phoneline for people using abuse in their relationship and hurting the ones they love. Their phoneline is Monday to Friday 9am to 5pm - 0808 8024040.

Victim Support

Victim Support can help you if you have experienced domestic violence. Their services are confidential and free. They can help you regardless of whether you’ve told the police or anyone else about the abuse.

Call Supportline for free on 0808 168 9111 (open Monday to Friday 8pm-8am and 24 hours on the weekend).

If English is not your first language and you would like some support, call Supportline and let them know which language you speak. They will call you back with an interpreter as soon as possible.

 

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