Penalty Charge Notice (PCN) appeal process explained

I've received a PCN issued under the London Local Authorities Act 1996 (Bus Lane contraventions)

PCNs issued under this Act are always served by post and supported by CCTV footage taken by an approved device. The recipient has 14 days to pay it at the discount, or if missed, a further 14 days to pay the full charge. If a challenge is received during the discount period, we will give a further 14 days to pay at the discount should that challenge be rejected.

If after 28 days the PCN remains unpaid, we will serve them with an Enforcement Notice, which gives the recipient 28 days to either pay or submit formal representations. Any representations received at this stage are required by law to be considered by staff directly employed by the council.   

If those representations are rejected we will serve a Notice of Rejection on the person who made them, giving them 28 days to either appeal to an independent adjudicator or pay. Adjudicators are independent of the council, and their decision is binding on both parties (subject to the possibility of a review, on very narrow legal grounds, and at the adjudicator’s discretion). An adjudicator may award costs if they feel that either party has behaved frivolously, vexatiously or wholly unreasonably.   

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