We are responsible for maintaining street lights on public land.
To report a problem with a street light complete our simple e-form on the right.
Services offered on council maintained roads
The addition or removal of street lights
The maintenance of lamp columns, bollards, centre island lamp columns, flashing beacons at zebra crossings, school flashing lights and illuminated sign lights
Street light maintenance frequency
There are eight set night patrol routes. In the summer there is one night patrol (of a certain area of the borough) every week and during the winter there are three patrols every two weeks in different areas of the borough.
Report a street light issue on a housing estate
Report a street light issue directly to the housing services team:
Tel: 0800 085 6575
Email: housing.repairs@hounslowhomes.org.uk or contact the relevant estate manager.
Privately maintained roads: Contact the contractors, landlord or appropriate Housing Association with column location.
Repair times
3 working days.
Defective lamp column in an alleyway - 48hr response (not including weekends).
Vandalised column (inspection cover off, lantern damaged) - Attended within the hour and rectified then as long as there is not a cable fault or cut-out damage in the column.
Request the removal of a street light
To request for the removal of a street light, contact us in writing with reasons for the removal.
Contact us
To request further information or to make a report, you can reach us via the details below:
Street Lighting Team
Civic Centre
Lampton Road
Hounslow
Tw3 4DN
Call centre 020 8583 5555
Fax: 020 8583 4955
E-mail: publiclighting@hounslow.gov.uk