The Accessibility in 2006 event highlighted the importance of accessibility and usability in the drive to offer services efficiently and increasing take-up of web services by ensuring good customer service experiences via websites.
The event featured presentations by BrowseAloud, Web Credible and the London Borough of Hounslow.
Downloadable presentations
Subject: Accessibility & online customer service delivery (
PDF Help, size 396kb)
PDF Help, size 396kb)Organisation: L.B. Hounslow
Subject: BrowsealoudMaking websites Talk! ( PDF Help, size 546kb)
PDF Help, size 546kb)Organisation: Texthelp Systems Ltd - Ian Stuart
If you have any problems accessing any of the material on this website please contact webteam@hounslow.gov.uk.
Special Thanks
The London Borough of Hounslow would like to extend a special thanks to all the attendees of this event and to our event partners Browsealoud and Webcredible.
Event Agenda
9.50am - Welcome & Introduction -London Borough of Hounslow
10am - 10.40am - ‘Advanced Accessibility’ - Trenton Moss, Webcredible
11am - 11.30am - ‘Browsealoud, adding speech to websites’ - Ian Stuart, Texthelp
11.30 - 12.00 - Accessibility and Online Customer Service - London Borough of Hounslow
12.00 - 12.20 - ‘The Future of Accessibility’ - Trenton Moss, Webcredible
12.20 - 1pm - Panel Q&A session
Further Information and Resources
The following are a list of resource websites that have information and guidance about website development, accessibility and usability.
The London Borough of Hounslow is not responsible for the content of external internet sites.
- AJAX and Accessibility - Standards Schmandards
- AJAX and Accessibility - Kurafire
- Usability and Accessibility With AJAX - Simon Willison
- Designing for the subtlety of Ajax - Jeffrey Veen
- Why Ajax Sucks (Most of the Time) - Jakob Nielsen