The Accessibility in 2006 event highlighted the importance of accessibility and usability in the drive to offer services efficiently and increasing take-up of web services by ensuring good customer service experiences via websites.
The event featured presentations by BrowseAloud, Web Credible and the London Borough of Hounslow.
Downloadable presentations
Subject: Accessibility & online customer service delivery (
PDF Help, size 396kb)
Organisation: L.B. Hounslow
Subject: BrowsealoudMaking websites Talk! ( PDF Help, size 546kb)
Organisation: Texthelp Systems Ltd - Ian Stuart
If you have any problems accessing any of the material on this website please contact webteam@hounslow.gov.uk.
Special Thanks
The London Borough of Hounslow would like to extend a special thanks to all the attendees of this event and to our event partners Browsealoud and Webcredible.
Event Agenda
9.50am - Welcome & Introduction -London Borough of Hounslow
10am - 10.40am - ‘Advanced Accessibility’ - Trenton Moss, Webcredible
11am - 11.30am - ‘Browsealoud, adding speech to websites’ - Ian Stuart, Texthelp
11.30 - 12.00 - Accessibility and Online Customer Service - London Borough of Hounslow
12.00 - 12.20 - ‘The Future of Accessibility’ - Trenton Moss, Webcredible
12.20 - 1pm - Panel Q&A session
Further Information and Resources
The following are a list of resource websites that have information and guidance about website development, accessibility and usability.
The London Borough of Hounslow is not responsible for the content of external internet sites.
AJAX and Accessibility - Standards Schmandards
AJAX and Accessibility - Kurafire
Usability and Accessibility With AJAX - Simon Willison
Designing for the subtlety of Ajax - Jeffrey Veen
Why Ajax Sucks (Most of the Time) - Jakob Nielsen