Hounslow Homes wholly owned by the London Borough of Hounslow, is tasked with managing the council’s 16,500 homes and 2006 saw the completion of a £100 million refurbishment programme, meeting the Decent Homes Standard for all the council's housing stock 4 years ahead of the governments deadline.
Services to residents include a customer service centre with a free phone number, dedicated anti-social behaviour team that also supports and advises residents, and a caretaking and grounds maintenance service.
We are responsible for the majority of functions previously undertaken by Hounslow Council’s housing department. This includes home improvement works, leaseholder services, resident participation, home ownership, rents, customer services, training, partnering and procurement and service development.
Contact
For general enquiries:
Hounslow Homes
St. Catherine's House
2 Hanworth Road
Feltham
TW13 5AB
Tel: 0800 085 6575
Minicom: 020 8583 4387
Web: www.hounslowhomes.org.uk