Please use the information below if you wish to speak or write to someone in the council.
Enquiries
Online
If you would like to ask us a question, or want to know more about one of our services and are not sure who to contact, you can use the simple forms below to make an enquiry:
Once you have sent us your questions, they will be answered by our customer services team. If necessary, your questions will be forwarded to the relevant council department.
You will receive a receipt for your message by e-mail.
Telephone
Telephone: 020 8583 2000 (8am - 8pm)
Telephone: 020 8583 2222 (emergencies only, 24 hours)
Telephone: 020 8583 2222 (emergencies only, 24 hours)
Write
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
TW3 4DN
Civic Centre
Lampton Road
Hounslow
TW3 4DN
Opening hours
Our reception desk is open:
- 8.45am to 5pm, Monday to Thursday
- 8.45am to 4.45pm, Friday
Local councillors
To contact your local councillor, please see our councillor pages.
Emergencies
Out of hours only, tel: 0208 583 2222
The emergency planning team is in charge of the council's response to major incidents, such as flooding, explosions, or large scale evacuations.
Email: contingency.planning@hounslow.gov.uk or visit emergency planning webpages.
