Linkline is an immediate response telephone service which enables you at the touch of a button to alert someone when you need help. Linkline staff are available 24 hours a day, 365 days a year via the telephone to help you live independently with peace of mind knowing that help is at hand.
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Who can apply for Linkline?
Linkline is suitable for anyone who feels they may benefit from the security and peace of mind the service offers, such as older people, people with disabilities, individuals who feel threatened or vulnerable because of previous incidents of domestic violence or racial harassment.
How does it work?
Each customer is given a small base unit with a trigger button and an accompanying pendant which can be triggered from anywhere in the home.
Once a call is received, our staff will be able to speak to you and will decide what action to take. This might be calling an ambulance, the police or your GP.
If you are unable to speak to the staff, we will have your information on screen and will contact your nominated key holders, such as family or friends as necessary and ask them to visit you.
To connect to Linkline, you will need a telephone, a telephone point, a 13 amp socket close by and two keyholders. If you have a problem providing a key holder you may be able to use a key safe, you can discuss this when you apply.
How much does it cost?
The current charge for Linkline is £3.12 per week.
LINKLINE on 020 8583 4400.