Hounslow Council


Parking permits

A parking permit will let you park in a specific type of bay that is reserved for permit holders. The bay or space which you can park in will depend on the type of permit that you hold

You cannot park in a permit holders space unless you also have a valid permit for the area.or controlled parking zone(CPZ)

Permits can be applied for by post or in person.

If applying in person, please bring the completed application form and documents to the cash office on the ground floor of the Civic Centre.

A permit will only be issued on submission of a fully completed application form and the appropriate proof documents as listed on the application form. Permits may be obtained from the Civic Centre cash office Monday to Friday between 9am and 11.30am.

Please note

  • Business, medical and carer permit applications cannot be made in person.

  • Some housing developments do not qualify for resident permits within the borough. Before renting or buying a home check you qualify by contacting us.

Applying by post

If applying by post, please include photocopies only of your supporting documentation along with payment and send to:

Permit Team
Parking Services
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
TW3 4DN

Payment

You can pay by cheque, postal order or credit/debit card. Cheques should be made payable to London Borough of Hounslow. Do not send cash through the post. Cash payment will only be accepted for applications made in person at the Civic Centre.

How to renew a permit

Whilst every effort is made to send renewal notices, it remains the responsibility of the owner of the vehicle to ensure permits are renewed in good time. Please allow at least 10 days for postal applications.

All permit renewal applications must be supported by the relevant documentation. We do not accept the proof documents that were submitted for your previous permit.

Change of vehicle

If you have changed your vehicle, you must not alter your existing permit

  • You must inform us immediately, using the e-form below, confirming the details of the change of vehicle.

  • Your request will be considered and if accepted we will contact you with a reference number which is valid for 14 days

  • You must display a photocopy of your current permit in the windscreen of the new vehicle alongside the reference number we give you

  • You must return the original current permit, together with proof of ownership/use of the new vehicle and proof of residency to us. We will then issue you with a new permit. Please note that there is a £10 charge for transferring your permit to a new vehicle

Alternatively you may obtain your replacement permit in person at the Cash Office, Ground Floor, Civic Centre: Monday to Friday 9am – 11.30am

Failure to inform us of your change of vehicle may result in the issue of parking tickets (PCNs).

Courtesy cars

If your vehicle is off the road because of an accident or major repair and you have been provided with a courtesy car,

  • you must remove the valid permit from your own vehicle and must clearly display it in the windscreen of your courtesy car.

  • You must contact us immediately, using the e-form below.

  • Your request will be considered and if accepted we will contact you with a reference number which is valid for 14 days

If you do not let us know your current permit is displayed in a different vehicle you will receive parking tickets (PCNs).

Contact us

Email: parkingpermits@hounslow.gov.uk

Fax: 020 8583 4889

Permit Team
Parking Services
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
TW3 4DN