Telephone - You can pay by phoning our automated telephone payments line on 0845 30 10 210
there is a 1.29% bank handling fee for payments made by credit card
there is a £5000 limit if you pay by credit card, debit card payments are unlimited
both methods are limited to the available funds in your account.
Parking tickets (PCNs) - please call 0845 1300 555 to pay.
Direct debit or rent card - please ring the contact number on your bill and a form will be sent to you.
Cash or cheque - pay at:
Any bank (if it is not your own branch, the bank may charge for this service)
Any post office (you may be charged on some accounts for this service)
By post - Make your cheques payable to 'London Borough of Hounslow', then send your payment to:
Cash Office
Civic Centre
Lampton Road
Hounslow
TW3 4DN
If a receipt is required, you must send us the whole instalment slip with an empty envelope. Please put a stamp on the envelope and label it with your own address.
Standing order
You will need to make your own arrangements with your bank or building society
Payments must be in line with the payment amounts and dates shown on your bill
Please ask the bank or building society to quote your account reference
You will need to quote our bank details: NatWest Bank, sort code: 60 - 11 - 18, account number: 20364814
Help
If you have any internet or telephone payment problems or questions, please call the telephone number on your bill.
For all benefit and council tax enquiries, please call 020 8583 4242 between 9am and 4pm.