With the online payments service, you can pay online with any of the following types of credit/debit cards: Visa, Mastercard, Maestro, Solo, Visa Delta.
We do not accept the following cards:
American Express
Diner Club
Electron
Please note: there is a 1.3% handling fee for payments made by credit card *
We accept debit or credit cards for any of the following:
Parking ticket (penalty charge notice)
Please enter the 10 character reference from your parking ticket (penalty charge notice). This will start with either HW or NJ followed by 8 numbers. The last character may be a letter instead of a number. * There is no handling fee charged for paying parking tickets.
To pay a PCN starting with HW use the link above.
Council tax – 7 or 8 digits
Enter the 7-digit number from the reference box on your letter or payment slip. If the reference is 8 digits please ignore the last digit.
Council tax – 10 or 11 digits
Enter the 10-digit number from the reference box on your letter or payment slip, which will always start with a 1. If the reference is 11 digits please ignore the last digit.
Business rates
Enter the nine-digit reference number, which always starts with a 9.
Rents swipe card
You will have a 19-digit reference number across the centre of your card. Ignore the first 6 numbers, which are always 633574 then type in the next 12 numbers leaving the last number on the card out.
Rents 14 digits
Enter the 14-digit reference quoted on your letter or old rent book. Please do not insert dashes or gaps, as this will cause the payment to reject.
Benefit overpayments
Enter the 10-digit number from the reference box on your letter or payment slip, which will always start with a 3.
Leaseholder payments 14 digits
Enter the 14-digit reference quoted on your letter or payment slip. This number will always have a 4 the fourth digit from the end for this fund. Please do not insert dashes or gaps, as this will cause the payment to reject.
Invoice payments 13 digits
Please enter the 13 digit reference number from your invoice. This is made up of 3 letters and 10 numbers and will always start with an S.
Help
If you have any internet payment problems or questions, please call 020 8583 2324/5 between 9am and 4pm, Monday to Friday.
