Housing options and homeless prevention
We have over 12,000 people on our housing register at the present time, and last year(2007/2008) we only let 822 properties. This means that only a very small percentage of people will be housed.
Because of the shortage of accommodation in Hounslow, we cannot offer a home to everyone. We can work with you to offer a different solution and we can also try to prevent you losing your home in the first place.
Don't wait until the last minute!
People threatened with homelessness often leave it to the last minute before contacting us, by which time it is often too late for us to help. We are more likely to stop you from becoming homeless if you contact us early.
Prevention and Housing Advice Officers are all experienced in advice work including legal and illegal evictions, and situations where people are being asked to leave by relatives or friends. If we cannot help you with your housing problem we may be able to find someone who can
Contact us
If you think that you might become homeless, please complete the online enquiry form:
You can also call or visit us.
We will discuss your housing problem and will look at a range of solutions tailored to your circumstances. We may also visit you at home to get a better idea of your situation.
The Homeless Prevention and Housing Advice team see roughly 600-800 people per month. These are all people who need help with their housing situation and this number is on the rise. Please be aware that if you come to the Civic Centre to see the Prevention and Advice team you may have a long wait as we can get very busy.
Our opening times are:
Monday to Friday, 9am - 4.15pm.
We operate on a first-come first-served basis. Please note, you may have to wait to be seen at busier times.
Our busiest times are Monday, Wednesday and Friday afternoons and if you come to the Civic Centre at these times you may be in for a long wait.
Please note: If you have a prevention and advice officer, please call them to make an appointment rather than arriving unannounced.