Care and Repair offer a service to help owner-occupiers and private sector tenants improve, repair or adapt their homes, provided they are a resident in the London Borough of Hounslow and meet one of the following criteria:
have a disability or severe health problems
are a single parent family with a disabled child
are over 70 years old
Our aim is to smooth the stress and disruption of carrying out large or small repairs, improvements or adaptations to your home by offering confidential advice, support and expertise.
We can:
Advise you what repairs and improvements are necessary
Obtain quotations from builders
Oversee the works until they are completed
Help you when arranging works covered by insurance claims
We can also help you:
Check your benefit entitlement and help you to apply for any types of benefits for which you might qualify.
Refer you on to energy efficiency schemes to make your home warmer and more energy efficient.
Help you get in touch with local services (e.g. Age Concern, Occupational Therapists)
We will visit you in your home to discuss the works you are considering. We will inspect your property and report back to you with our suggestions. We will prepare specifications of work relating to the jobs you require and give you an indication as to how much the works might cost.
If the cost worries you, we may be able to help you apply for grants or loans. We will obtain quotations from reliable contractors for you. Once the works are in progress, we will oversee them until they are completed.
We will also help you to deal with any disruption or problems that arise while the works are in progress. We will carry out a final inspection to ensure satisfactory standards of workmanship.
All advice given, including the initial visit, is free. If you decide to carry out work with our help, a fee based on the cost of the works will be charged. This fee can be included in any grant for which you may be eligible. The amount to be charged will be fully discussed with you before you are committed in any way.
Please remember that our advice is free and you do not have to proceed.
The decision is yours!
Contact us
Care & Repair
Civic Centre
Lampton Road
Hounslow
TW3 4DN
Tel: 020 8583 3878
Fax: 020 8583 3990
Minicom: 020 8583 3900
E-mail: homeimprovements@hounslow.gov.uk
If you want help with minor repair jobs in the home, our Handyperson scheme may be able to help.