The Hounslow Family Information Service provides information, advice and guidance on a range of services, activities and entitlements for families with children and young people aged 0-19 years.
This includes information on:
Financial assistance for families using childcare
Services for children and young people with a disability or special educational need
Health services for families
Activities for children and young people
Parenting support
Services, publications, websites, organisations and support groups for families in need of additional assistance and support
To find information on any of the above, visit Hounslow’s Family Service Directory, which provides a searchable online listing of services, activities and registered childcare in the borough, in an easy-to-use and accessible way.
We also maintain Young Hounslow, a directory designed by, and for, the borough’s young people to find information on things to do and places to go.
Child protection
Protecting children and young people is everyone's responsibility, so it is important to contact us if you have any concerns about a child being harmed or at risk of harm. Children and their parents may need urgent help.
Please visit What to do if you are worried about a child for more information.
Contact us
Email: fis@hounslow.gov.uk
Helpline: 0800 783 1696 or 020 8583 3470
We are available from 9am-5pm Monday – Friday. A voicemail facility operates on our helpline outside of these hours.