If you think that a child or young person is at risk from abuse or neglect, contact us immediately.
If you feel urgent action is needed contact the police on 999. If you suspect ill treatment of a child or young person you can:
call the local children’s services office (listed below) and ask for one of the childen’s teams
ring our child protection hotline: 020 8583 3456
It is important to act fast if you suspect abuse as some signs of abuse can disappear quickly.
If you are uncertain, you might find it helpful to discuss your worries with someone you know who works with children and families. This could be a teacher, school nurse, health visitor or social worker.
The local area offices are listed below and the opening times are Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm.
If the child or young person lives in: Isleworth, Heston, Central Hounslow, Brentford or Chiswick contact:
Ashburnham House,
Horticultural Place off Heathfield Terrace,
Chiswick
W4 4BY
Tel: 020 8583 6673
Fax: 020 8583 3245
Minicom: 020 8583 3246.
If the child or young person lives in: Bedfont, Cranford, West Hounslow, Feltham and Hanworth contact:
13 Hanworth Road,
Feltham
TW13 5AF
Tel: 020 8583 6672
Fax: 020 8583 3303
Minicom: 020 8583 3304
Out of hours (after 5pm weekdays or weekends) call 020 8583 2222 and ask to speak to the duty social worker.
You do not have to give your name and your conversation will be treated confidentially.