This charter has been developed jointly by Carers UK, the London Borough of Hounslow, West Middlesex University Hospital and The Princess Royal Trust to ensure that carers can continue to play an active role whilst the person they care for is in hospital.
You are a carer if you look after a relative, friend or disabled child who needs support to live at home. The support you provide is unpaid.
Recognition of your role
The important role that you play or intend to play in the care of the person should be recognised by healthcare professionals as follows:
Information provided by you about the person should be listened to, recorded and taken into account.
With consent from the cared for person, you should be provided with information, advice and be involved in their care.
You should be included in the discharge process.
As a carer you have a right to:
Request a carer’s assessment giving you the opportunity to discuss the help you need to continue caring. This should take into consideration your work, study and leisure requirements.
Information about the range of support and services available to help you care and to give you a break.
Benefits advice.
For further information
Carers involvement development officer - 020 8583 3085
Richmond Carers Centre - 020 8867 2380
Carers UK Hounslow - 020 8560 1501
Patient Advice and Liaison Service WMUH - 020 8321 6261
National Help Lines
Carers UK - 0808 808 7777
Contact a Family - 020 7383 3555
Crossroads caring for carers - 01788 573653
Princess Royal Trust for Carers - 020 7480 7788
Rethink - 020 8974 6814
Alzheimer’s Society - 0845 300 0336