Hounslow Council


What is Putting People First

Putting people first

Putting People First is about getting you the support you need to help you live independently

With Putting People First you are at the centre of identifying your own needs and deciding how you are supported, who provides the support, and when.

You tell us:

  • what you can and can't do

  • what sort of things you like doing most

  • how you like things to be done

  • what help you have available to you

  • and what you want to achieve in life

Smiling woman wearing jacket

Depending on your needs and your financial circumstances we will then allocate a budget to you which you can use to meet the needs that you and we agree that you have.

There are seven steps involved:

Step 1 - Tell us what your needs are

Step 5 - Organising your support

Step 2 - Your support plan

Step 6 - Living your life

Step 3 - Agreeing your plan

Step 7 - Is your plan working?

Step 4 - Managing your budget