Transport for London provides a door-to-door transport service for people with permanent or long-term disabilities who are unable to use public transport.
Once you are picked up, you will usually be expected to travel with other passengers going in the same direction.
Your journey may therefore take longer as others are picked up or dropped off on the way to your destination. Dial a ride is generally best for local trips but longer journeys can often be arranged on request.
Who is eligible?
To be eligible you must have a permanent or long-term disability which makes you unable or virtually unable to use public transport services.
Your mobility may therefore need to be assessed to find out your level of difficulty using public transport.
However, if you receive any of the following you will automatically qualify:
Hounslow taxicard
Higher rate mobility component of the disability living allowance
BD8
Higher rate attendance allowance
Mobility supplement of war pension
Contact details
Transport for London
Tel: 0845 999 1999