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Report street disrepair

The introduction of improved call-centre operations at the Street Scene Call Centre means that you need to remember only two numbers to access a wide range of services.
These include:
  • removal of abandoned vehicles
  • repair of damaged pavements
  • waste collection
  • reporting on noise nuisance, bonfires and fireworks

Contact us

If you want to speak to us about:
  • Litter
  • Refuse collection and trade waste
  • Street cleansing and leaf clearance
  • Special collections
Tel: 020 8583 5000
Email:cleansingservices@hounslow.gov.uk
Cleansing Services (tidy town service, bulky household items and white goods)
Email:cleansingservices@hounslow.gov.uk
Roads and Pavements
Email:highways@hounslow.gov.uk
Street Scene (highway enforcement and obstructions, abandoned vehicles, fly tipping, graffiti)
Email:streetcare@hounslow.gov.uk
Trading Standards (product safety and consumer advice)
Email:tradingstandards@hounslow.gov.uk
Pollution Control (bonfires, fireworks and noise nuisance)
Email: pollution@hounslow.gov.uk
Drainage and Lighting (sewer maintenance, drains, bridges and street lighting)
Email: publiclighting@hounslow.gov.uk

Contact us

Street Management and Public Protection
Civic Centre
Lampton Road
Hounslow
TW3 4DN.
Tel: 020 8583 5555
Email: smpp@hounslow.gov.uk
For complaints about any SM&PP services
E-mail: smppcomplaints@hounslow.gov.uk
For emergencies outside office hours, call 020 8583 2222.