This consultation is now closed - thank you for your feedback.
We are required to make a saving of £18 million over the financial year, 1 April 2011 - 31 March 2012.
We have identified a number of proposals to help make this possible. We are working hard to maximise efficiencies in order to reduce the impact on front-line services. However it is inevitable that some services will need to be changed, reduced or stopped.
We are considering changes to the services delivered by the Welfare Benefits and Money Advice Unit and we are now consulting with you on the savings options which could affect those that use the service.
No decisions on the proposals have been made. A public consultation began at the end of January 2011. If you use the services provided by the Welfare Benefits and Money Advice Unit, or carer for somebody who does, we asked for your views through online questionnaires or by attending focus groups.
The initial findings of the consultation will be fed into the decision making process that elected councillors will go through before setting the council’s overall budget.
We recognise that the difficult decisions being made may affect some of our users and their carers. Once these decisions have been made, reviews will be carried out to help those affected to find alternative services and support.
If you would like further information please contact Liz Ayres on 020 8583 5704 or email: involvement@hounslow.gov.uk.