Hounslow Register Office is working in partnership with the Home Office to provide a service to help those in our community applying for British Citizenship.
The Nationality Checking Service (NCS) will help ensure that your citizenship application is properly completed and submitted with all the relevant supporting documents.
Our advisers are trained and registered to check and forward your application. They will photocopy and certify your passport and other valuable documents so these remain in your possession and then send your application and correct fee to the Home Office by special delivery post.
NCS Costs
The fee for the service is £40.00 for each adult application and £15.00 per child, inclusive of VAT.
Using the NCS is entirely optional and simply gives you greater freedom of choice. You can apply directly to the Home Office yourself or use a solicitor or other agent.
The Nationality Checking Service does NOT offer
A priority service for processing your application with the Home Office (however, complete and accurate forms are processed, on average, more quickly than those that are incomplete or which need further enquires.)
Any advice on Nationality other than in relation to the completion of the application form
Any advice on other matters such as visas, immigration or asylum
We cannot act as agents for the applicant. Further enquiries about your application progress or the decision should be made to the Home Office
If you require further advice, you should contact the Home Office via their website at www.ind.homeoffice.gov.uk.
Office of the Immigration Services Commissioner (OISC)
Our advisers are registered with the OISC, an independent body established by Parliament, which regulates organisations offering services of this kind.
Staff operating the Nationality Checking Service have been provided with a set of desk instructions which set out the precise extent of their duties.
If a client requires advice or services which are outside our remit, the adviser will refer that person to the Home Office and record the fact.
Comments, Compliments and Complaints
The Nationality Checking Service is provided by the London Borough of Hounslow’s Register Office.
If you wish to make any comments or complaints, please contact the Citizenship Co-ordinator at the Hounslow Register Office on 020 8583 2119. Alternatively, contact the Superintendent Registrar for the London Borough of Hounslow on 020 8583 2086.
All complaints are handled according to the London Borough of Hounslow’s Complaints procedures.
You can also write directly to:
The Office of the Immigration Services Commissioner
Complaints Section
5th Floor, Counting House
53 Tooley Street
London SE1 2QN.
Contact Us
The Register Office
Clovelly House
88 Lampton Road
Hounslow
TW3 4DW
Tel: 020 8583 2119
E-mail: nationality.checking@hounslow.gov.uk