The Civic Centre is open Monday to Friday. Our address is, Civic Centre, Lampton Road, Hounslow, TW3 4DN. You can access the following services at these times:
Housing 8.45am - 4pm
Council tax 8.45am - 4.15pm
Housing benefit 8.45am - 4.15pm
Cash office 8.45 am - 5pm
All other tickets 8.45am - 4.45 pm
Mondays are extremely busy days and you may wait longer than we would expect to be seen. You should avoid coming to the Civic Centre on Mondays. You can contact most services online or email the service department you need.
Getting here
Tube
By public transport the closest underground station is Hounslow Central on the Piccadily line. The station is a 5 minute walk to the Civic Centre.
Mainline
The nearest mainline station is Hounslow which is about a 20 minute walk to the office. Hounslow railway station is in Travelcard Zone 5. The station and all trains serving it are operated by South West Trains.
The typical off-peak service from the station is six trains per hour to London Waterloo, four via Brentford and two via Richmond, and two trains per hour to Weybridge.
Buses
The following buses stop in Lampton Road or outside the Civic Centre.
The H20 bus stops outside Civic Centre and goes from Ivybridge to Isleworth
The 120 runs between Hounslow & Southall and also stops outside Civic Centre
Car
There is a small pay and display car park at the Civic Centre.