The Civic Centre is open from 9am to 4.15pm Monday to Friday
Our address is, Civic Centre, Lampton Road, Hounslow, TW3 4DN
Mondays are extremely busy days and you may wait longer than we would expect to be seen. You should avoid coming to the Civic Centre on Mondays. You can contact most services online or email the service department you need.
How to get to the Civic Centre by public transport ( PDF Help, size 1299kb)
By public transport the closest underground station is Hounslow Central on the Piccadily line. The station is a 5 minute walk to the Civic Centre.
The nearest mainline station is Hounslow which is about a 20 minute walk to the office. Hounslow railway station is in Travelcard Zone 5. The station and all trains serving it are operated by South West Trains.
The typical off-peak service from the station is six trains per hour to London Waterloo, four via Brentford and two via Richmond, and two trains per hour to Weybridge.
The following buses stop in Lampton Road or outside the Civic Centre.
The H20 bus stops outside Civic Centre and goes from Ivybridge to Isleworth
The 120 runs between Hounslow & Southall and also stops outside Civic Centre
There is a small pay and display car park at the Civic Centre and a number of disabled bays for Blue Badge holders. The charge is 50p per 20 minutes between 9am-5.30 pm Monday to Saturday inclusive.
Face to face visitors
Average waiting time
13 mins 10 secs
13 mins 22 secs
12 mins 24 secs
10 mins 38 secs
11 mins 40 secs
11 mins 3 secs