CCTVs in Hounslow

Who is responsible for CCTV in Hounslow?

The Environmental Projects team within the council is responsible for the management and maintenance of CCTV in Hounslow Town Centre and Feltham Town Centre. Other areas are covered by CCTV that is managed by either the police, Hounslow Homes or social services.

Why do you provide CCTV cameras in Hounslow and Feltham town centres?

The purpose of CCTV is primarily to safeguard public safety by deterring crime and anti-social behaviour in town centres. We work in partnership with thepPolice to provide this service.

How can I find out where CCTV cameras are in Hounslow Town Centre and Feltham Town Centre?

To find out where cameras are located, contact us by email environmentalprojects@hounslow.gov.uk or by telephone on 020 8583 6433.

How can I find out if an incident has been captured on CCTV? Is there a charge for this service?

If you have suffered or witnessed a crime and wish to find out if it has been captured on CCTV, you can contact us and we can check the tape and confirm that information exists. However, we will not be able to disclose any specific information or supply a copy of the tape due to the Data Protection Act. We have the right to charge for this initial enquiry to confirm that information exists. However, currently, the service is provided free.

We will endeavour to respond to this initial enquiry within 5 working days.

After you have confirmed that information exists, you will need to report the matter to the police who, according to circumstances, will carry out an investigation. To report such matters to the police, telephone 020 8572 1212.

If the matter proceeds to court and copies of the tape are required, then there will be a charge for this service.

Contact us

Email: environmentalprojects@hounslow.gov.uk

Tel: 020 8583 5555

Environmental Projects
London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
TW3 4DN