Hounslow Council


Business continuity

Nearly 1 in 5 businesses will suffer a serious disruption every year. Your business could be next.

With no recovery plan in place, your business has less chance of survival. Are you prepared?

Whether you’re a market trader, voluntary organisation or a global institution, continuing day-to-day in the event of disruption could be vital to your organisation's success.

What is business continuity management?

Business continuity management is about identifying parts of your organisation that you can’t afford to lose and planning to maintain those parts, in the event of an emergency.

Where is your business vulnerable?

Your business could be vulnerable towards:

  • suppliers

  • partnerships

  • people

  • systems and processes

  • service delivery timescales

  • buildings; and

  • reputation.

Could your business survive a crisis?

Business considerations:

  • How long could you cope if there was a power cut or your phones went dead? How long would it be before a small inconvenience becomes a major problem?

  • What if an incident prevented a delivery to a key customer? Would they give you another chance or would they go elsewhere?

  • How would a major incident affect your staff or their morale? Would they stand by you or look to move on? What impact would their departure have on your business?

  • How would serious damage to your premises affect your business? How easy would it be to contact your regular customers to let them know the situation? How long would you be able to fulfil your orders and how would this affect your reputation?

  • Have you considered financial/legal/regulatory penalties that could be imposed if you fail to provide a critical service which you are contracted to do?

Read about our business continuity benefits and top tips, see left of this page.

If your business is located within the London Borough of Hounslow and you would like free advice on business continuity and local risks, contact us.

Contact us

Business continuity officer
Tel: 020 8583 5019
Fax: 020 8583 5112
Email: contingency.planning@hounslow.gov.uk