This page aims to update and get information out to people affected by flooding in Hounslow, from all the agencies involved in the response and recovery stages during flood incidents.
Last flooding in Isleworth and Brentford
Isleworth - 12 August 2010
At around 6am a water pipe burst on London Road, Isleworth. It caused flooding to around 170 properties, including sheltered housing accommodation and two schools. It also affected the water supplies to around 27,000 properties, including West Middlesex University Hospital. Around 3.30pm the pipe was isolated and Thames Water started to return water to those affected properties. Power was returned to buildings on an individual basis from 4.30pm.
Brentford - 8 September 2010
A Thames Water pipe burst flooding the surrounding businesses and basement car parks. This incident was approximately 1km along the pipe from the Isleworth icident.
Agencies involved in the response and recovery stages of the incident have held debrief meetings and have been active in identifying where things could have been done better.
In accordance with the London Borough of Hounslow Multi Agency Recovery Plan, a recovery group was set up following the Isleworth incident with representation from Community Services, Children’s Services and Lifelong Learning, Metropolitan Police Service, Hounslow Homes, Thames Water and the Contingency Planning Unit. The group met on 3 September 2010 to look at the actions taken during the incident and the ongoing requirements to meet the needs of the community. The meeting covered the overall impact of the incident on the community, and the ongoing and long term recovery strategies. A further recovery meeting was held on October 8 2010, as a follow up of the ongoing recovery strategies by agencies.
The council invited Thames Water to attend a scrutiny meeting following the Brentford incident which was held on 29 September 2010, to discuss both incidents and help councillors and residents understand these events. Residents were able to attend the meeting or to send questions and comments that they wanted to be included in the panel discussion.
Discussions were held with Thames Water and relevant internal officers over the recent flooding incidents in the Borough and this was webcast. Thames Water did accept responsibility for the burst mains and are currently undertaking some surveys on the length of pipe. They propose to undertake relevant works quite soon and are in discussions with the council over works scheduling and other issues. Scrutiny members accept the urgency of the situation but believe that any necessary works to be undertaken do not impact too greatly on local residents and businesses that have already been affected and are done in a timely manner.