Do you need help with managing your money?
Do you need impartial advice on any money matters?
Are there questions you would like to ask about bank accounts, credit cards, insurance, or other financial products?
The links below will give you access to all kinds of helpful information.
The Money Advice Service
Established by the Financial Services Authority, when it comes to your money, their impartial information and tools can help you work out what’s right for you.
They have an online health check which acts as a money adviser. It only takes ten minutes to complete, and asks straightforward questions without the need for any financial information. Once completed you will instantly receive an easy-to-follow personalised action plan.
Money advice for young people
If you are between 16-24 years old, the Money Advice Service has a separate section for you. It deals with situations you are likely to be experiencing for the first time and contains tips and tools to help you make good decisions and point you in the right direction to get all the information you need to be in charge of your money.
Personal Finance Education Group (pfeg)
An independent charity helping schools to plan and teach personal finance relevant to students' lives and needs. Their mission is to ensure that all young people leaving school have the confidence, skills and knowledge in financial matters to participate fully in society. They provide free support, resources and expert consultancy to teachers and school leadership teams as well as working with government, opinion formers and key bodies with the aim of influencing education policy.
Banking
Thamesbank Credit Union
A community bank offering saving and affordable loan facilities to those who live or work in paid employment or as a volunteer in the London Boroughs of Hounslow and Richmond upon Thames.
Visit Thamesbank's website for information and membership.
Debt advice
See our dedicated page on debt and money problems for further advice on dealing with debt.
Citizens Advice Bureau
There are three Citizens Advice Bureaux (CAB) within the London borough of Hounslow that provide free, independent, confidential and impartial advice to everybody, regardless of race, gender, sexuality and disability. Ask for free advice sessions with solicitors and specialist help with debt and Welfare benefits
Hounslow CAB
45 Treaty Centre
High Street
Hounslow
TW3 1ES
Monday : 10am– 1pm
Tuesday: Staff training & appointments only
Wednesday: 10am – 1pm
Thursday: 10am – 1pm
Feltham CAB
The Centre
High Street
Feltham
TW13 4GU
Monday: Pre-booked appointments only
Tuesday: 10am – 1pm
Wednesday: staff training and free legal sessions
Thursday: 10am – 1pm
Friday: 10am – 1pm
Brentford and Chiswick CAB
C/o Chiswick Town Hall
Heathfield Terrace
London
W4 4JN
Monday: 10am – 1pm
Tuesday: Pre-booked appointments only
Wednesday: 10am – 1pm
Thursday: 10am – 1pm
Also pre-booked appts for specialist debt advice
Reception and personal callers
During hours detailed drop-in sessions are available for clients without appointments. Please note that a limited number of tickets are available during each session. We try to offer a basic information service (without advice) at reception for clients who do not arrive early enough to obtain a ticket. Appointments are available only for follow-up work for cases we are working on.Monday Evening Session for people in employment living and/or working in the Borough of Hounslow. Please check the web site for details of when we are open on a Monday evening.
Telephone advice
Telephone advice sessions are available during which it may be possible to provide immediate advice and solutions. If this is not possible, appointments will be made for more detailed interview in one of our offices. To take advantage of these arrangements call the following number at the appropriate time:
Tel: 0844 4994113
Monday 10am-11am, 1pm-3pm
Tuesday 10am-12am, 2pm-3pm
Wednesday 10am-11am, 1pm -3pm
Thursday 10am-11am, 1pm-3pm
Friday 2pm-3pm
You may access CAB information system by visiting their website.
