Hounslow Council


Housing benefit

If you are on a low income and need financial help to pay all or part of your rent, you may be able to get housing benefit.

We assess whether you are eligible and decide how much housing benefit you are entitled to.

We will look at:

  • your personal and financial circumstances

  • money you and your partner have coming in – earnings, some benefits, tax credits and occupational pensions.

  • your savings and any savings your partner has

  • your circumstances (age, size of family, disability, whether anyone living with you should help with the rent)

  • the particulars of your home and the rent you pay

  • is the rent reasonable for your particular home if you rent privately

  • is your home a reasonable size for you and your family

  • is the amount of rent reasonable for the area where you live

Housing benefit will not usually be paid if:

  • you have savings of over £16,000, unless you are aged 60 or over and getting the ‘guarantee credit’ of Pension Credit.

  • you live with a close relative in their home

  • you are a full-time student (unless you are disabled or have children)

  • you are an asylum seeker or are sponsored to be in the UK

  • you do not meet the right to reside or the habitual residence test

Housing benefit will not affect any other benefits you get.

Benefit cap

There is a benefit cap (a maximum limit) on the total amount of benefit that people can get.

Contact us

You can also call 020 8583 4242 or email rbappointments@hounslow.gov.uk to book an appointment with a customer service advisor.

Revenues Section
PO Box 355
TW3 4DN

Tel : 020 8583 4242